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Project/Program Manager, Operations

Bay Area preferred | Full-Time

About Us

We are a rapidly growing startup. Our operations team is critical to our success, handling everything from installation and go-live of our systems to ongoing monitoring. We pride ourselves on delivering exceptional service to our customers and maintaining high standards in everything we do.

Job Summary

We are seeking a highly organized and detail-oriented Project Manager to join our operations team. The Project Manager will be responsible for managing tasks, keeping projects on timeline, and ensuring nothing falls through the cracks. This role requires an OCD-like approach to task management, exceptional organizational skills, and the ability to hold team members accountable. The ideal candidate should be flexible to work with a team in India, which includes being available for night shifts as needed.

Key Responsibilities

Task Management

  • Set up and manage projects in Asana, ensuring all tasks are accurately documented and assigned.
  • Create task templates for recurring tasks to streamline processes.
  • Use Asana's advanced features (tags, dependencies, automation) to optimize task management.

Project Planning and Execution

  • Develop detailed project plans, outlining key milestones, deadlines, and deliverables.
  • Monitor project progress, adjust timelines as necessary, and ensure projects stay on track.
  • Conduct regular project reviews and update stakeholders on progress.

Team Coordination

  • Collaborate with operations, engineering and sales teams to ensure seamless task execution.
  • Facilitate daily stand-ups and weekly review meetings to track progress and address any issues.
  • Ensure clear communication and accountability across the team.

Problem Solving

  • Identify potential risks and issues early, and develop mitigation strategies.
  • Handle impromptu tasks and ensure they are integrated into the project plan without disrupting timelines.

Quality Assurance

  • Maintain high standards of task tracking and project documentation.
  • Ensure all tasks are completed on time and meet the required quality standards.

Requirements

Experience

  • Proven experience as a Project Manager or similar role, preferably in a fast-paced, dynamic environment.
  • Demonstrated experience with project management tools, specifically Asana.

Skills

  • Exceptional organizational and multitasking skills.
  • Strong attention to detail with an OCD-like approach to task management.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and handle multiple tasks simultaneously.

Flexibility

  • Willingness to work flexible hours to coordinate with a team based in India.
  • Availability for night shifts as needed to ensure seamless collaboration.

Education

  • Bachelor’s degree in Business Administration, Project Management, or a related field.
  • Project Management Professional (PMP) certification is a plus.

If you are interested in this job, please mention the job title and your name in the subject line and submit your resume at careers@hakimo.ai

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