Company Overview
Hakimo AI is a cutting-edge technology company specializing in AI-driven physical security solutions. We're revolutionizing the security industry with our intelligent systems, and we are now seeking to expand our team with dedicated professionals as we build our in-house monitoring center.
Role Overview
We are seeking a detail-oriented Security Analyst to join our team. This role requires vigilance and a focus to monitor, assess, and respond to security alarms and incidents. A high level of professionalism is expected, alongside excellent communication skills to ensure incidents are appropriately escalated and recorded.
Responsibilities
- Real-time monitoring and assessment of security alarms and systems.
- Prompt, efficient response to security incidents and alarms.
- •Escalation of security incidents to the appropriate personnel based on severity and urgency.
- Documentation of incidents, including maintaining logs and preparing incident reports.
- Performing other duties as assigned by the SOC Manager.
Qualifications
- Bachelor's degree in any related field.
- Excellent communication skills, with fluency in written and spoken English.
- Familiarity with computer systems and a basic understanding of security systems.
- Ability to work both independently and collaboratively in a team.
- Willingness to work flexible hours, including weekends, holidays and rotating shifts.
- Able to work with highly confidential information.
- Strong decision making during various situations.
- 0-2 years of experience (in a call center or customer service role)
(Prior experience with alarm monitoring or security systems is a significant plus)
How To Apply
Please mention the job title and your name in the subject line and submit your resume to careers@hakimo.ai